Shipping & Returns

We want you to be more than satisfied with your purchase. If thats not the case will gladly accept returns or exchanges on all items except- Underwear and cosmetic products. Underwear and cosmetic items are FINAL SALE. We are taking about lingerie here and personal hygiene of all our customers.

Final Sale Items

Underwear and cosmetic products (fragrance and skin care) are FINAL SALE and cannot be returned or exchanged.

Sale Items

All sale items are FINAL SALE. If we receive a returned sale item or items, the package will be returned to you along with a notification email.

Returns & Exchanges

Please ensure that your items are eligible for a return request – they must be: unworn, unwashed and in their original packaging in the same conditions that you received them, within 14 days after you received your delivery. Please note that underwear are NOT eligible for a return. Exchangeable items must include a written request stating what new item/size you would like in place of your original purchase item. Shipping of returns and exchanges is at customers expense.

If the above conditions are met, and the item or items are in resalable condition, please ship to:

Attn: Valentine Returns & Exchanges

1300 S Boyle Ave

Los Angeles CA


United States

* Refunds will be issued and exchanged items will be dispatched only after the returned goods have been received and undergone quality control check. Please email us at for any further questions concerning your return or exchange.

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Shipping and discount codes are added at checkout.